It’s not unusual for property management companies to receive negative reviews at Yelp.
Apartments Management Group, a successor to Beal Properties, stands out for the near-unanimity of its negative reviews. Yelpers who claim to have rented from the company have panned it in great detail.
A five-star reviewer amusingly reports being “always so beyond well taken care of” where she lives.
It is an old building, and there are problems. The water stops working sometimes, the elevator breaks down on occasion, things like that.
My fridge stopped working, I had a new one the next day.
My pipes were clogged and there was standing water in the bathtub, and the building manager sent her husband to fix it the next day.
When there was a problem with homeless people sleeping on the 5th floor, she paid attention, caught the person, and had them arrested.
When a tenant let their dog pee on the floor, she had signs put up about pet maintenance in the building.
My list could really go on and on.
There are often signs in the lobby complaining of stolen packages. Here is the thing: yes, if you live here and have packages get sent here, they will probably be stolen. There is not a working camera in the lobby, and they won’t do anything for you to help you recover the package.
If you’re working with one of Chicago’s rental services to find an apartment, you should always learn the name of the management company or property owner and do some research before filling out an application. A landlord’s reputation is just one of the things that rental services often don’t want you to know.