You guessed it — the subject is once again Horizon Realty Group and 525 West Oakdale.
When my now-deceased ex-wife first moved into 525 Oakdale she complained repeatedly to me that Florance, the on-site manager, had disconnected intercom access from the lobby to her apartment. It was one of several efforts Florance made to isolate her tenant from her tenant’s children. I relayed the complaints to Horizon Realty Group, who appeared to take no action. Phone calls to Florance, with threats of police intervention, solved the problem.
I just heard from another tenant at 525 Oakdale who also had his lobby intercom access temporarily disabled by Florance. This anonymous caller also reported an instance of mail-tampering by Florance.
More seriously, the caller’s lower-floor apartment was entered by building management on the pretext of a roof leak (6 days after the last rain) and a $600 camera was missing from his kitchen counter following the entry.
Horizon Realty Group has blown off my concerns about Florance, and informed me that “her tenants love her.”
If you are or have been a tenant of Horizon’s, especially a tenant at 525 W. Oakdale, send me an e-mail or give me a call at 773-868-4770, ext 100, and let me know about your dealings with this group – good or bad.
Note: my caller just posted his story at ApartmentRatings.com.

But what do you think is in it for Horizon to keep Florance around? Unless she’s family, I can’t imagine why any company would keep an employee that’s causing such bad publicity for the building and creating a revolving door in terms of tenants.
Your problem, Kate, is that you’re apparently trying to imagine Horizon as a normal company. Look at what Horizon is – a very, very bad operation – rather than trying to imagine what it might be.
Read the reviews that tenants have posted about Horizon. Read between the lines about how they’ve reacted to the current situation with me. Now, ask yourself what kind of an employee would work for that kind of a company. The question answers itself – a Florance.
At 6040 N Sheridan, Horizon has Mary – and a roach problem – and the same attitude they’ve got at 525 Oakdale.
Decent employees, people who have any self-respect or have much of anything going for them in life, move on from the Horizons of the world very quickly. The Florances are kept, because they work cheap, do Horizon’s bidding and become too complicit in it to talk to outsiders about what they know and do. By Horizon’s standards, Florance is a good employee – maybe as good as they can get.