The Tides, Magellan Development‘s 51-story apartment tower at 360 E South Water St in Lakeshore East, had a bedbug problem in 2010, according to a post at The Bedbug Registry:
Two cases of bed bugs found in apartments at The Tides – May and November 2010. Seems to be spreading through the building. Management is good about working with tenants and providing exterminations in a timely manner, however exterminations do not seem to be solving the problem. Potential renters should know that bed bugs are not covered by renters insurance and are not grounds for terminating your lease.
A response from “Management” confirms the outbreak, but says things are getting better:
The Tides addresses this issue proactively by visually inspecting a certain number of apartments on a monthly basis and following a Standard Operating Procedure. A complaint is promptly resolved by treating the target apartment as well as all adjoining apartments. Communication from residents, along with cooperation during the treatment process, is crucial to the successful extermination. Since our certified inspection program has been in place, we have had no further complaints.
The Tides features studios and one- and two-bedrooms priced from $1,366 to $3,434. Building amenities include a fitness center, steam room and sauna, hot tubs, pool, spa, business center, game room, lounge, 24-hour door staff, package receiving, and valet and dry cleaning.