A typical real estate agent lacks a mission statement and a succession plan, making it difficult for lenders to be confident in hiring his services. Here, Coldwell Banker agent Frank DeNovi outlines his business’ mission plan, and Steve Klein, Frank’s stepson, talks about the rebranding and institutionalization of Frank’s business as “The DK Team.”
DeNovi, an REO specialist, has specialized in representing lenders for more than 25 years. Klein has worked with him full-time for 4 years.
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